Turnaround

All shipments are processed from Tuesday to Wednesday only.

Carriers

We use the following carriers to deliver our orders:

• UPS

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Return Policy

We strive to deliver the freshest seafood directly to your door. If your order arrives damaged or incorrect, we want to make it right. Please email us within 24 hours of delivery with a description of the issue and a clear photo of the product. Claims submitted after 24 hours or without photographic proof will not be eligible for a refund.